Returns & Exchanges
At Osiris Shoes, we stand behind the quality of our footwear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you are completely satisfied with your purchase and offer a streamlined process for all domestic orders.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print the prepaid shipping label provided through the portal and attach it securely to your package.
Pack and Ship
Place the unworn shoes in their original Osiris box and drop the package off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing